How do I Turn off auto renewal setting?

How do I Turn off auto renewal setting?

Users can turn off auto renewal of their subscription of Trezi by logging into their website account and updating the subscription settings.

 To remove auto-renewal setting from your Trezi account please follow below mentioned steps:
  • In web browser, goto/copy-paste following link: https://trezi.smartvizx.com/#/login 
  • Use your subscription email ID and respective password to login to your account.
  • Goto 'My Subscription' tab as shown in below screenshot:

  • Please check the the status displayed against 'Auto renewal' as shown in screenshot below:

  • If it is set to 'Yes' please click on 'Cancel My Subscription' button (screenshot below):

Please note that the subscription will become inactive after the current period is over and it will have to be renewed manually to continue using the product.



    • Related Articles

    • Trezi auto-update download stops or hangs

      Issue: The Trezi Launcher performed a background auto-update then proceeded to download the Trezi software. During the download of the software the download stops or hangs. Cause: The Trezi Launcher is built to stay up-to-date automatically to ensure ...
    • Setting up Rift for Trezi

      Getting ready Before you get started, make sure you have a few things in place first: A PC that is capable of running VR Check the system requirements here Update the GPU drivers to the latest version Download NVIDIA GPU drivers here Download AMD GPU ...
    • Setting up HTC Vive for Trezi

      Getting ready Before you get started, make sure you have a few things in place first: A PC that is capable of running VR Check the system requirements here Update the GPU drivers to the latest version Download NVIDIA GPU drivers here Download AMD GPU ...
    • View and adjust the grid

      To make the placement of the objects smoother in the VR mode, you can make use of Grid settings. On activation, a user defined grid will appear on the floor which can then be used to snap the objects while moving them. Menu Location To edit Grid ...
    • Trezi 1.4 Release Notes

      Trezi Viewer New features and updates New: a new environment for the tabletop mode. New: you can now adjust the tabletop height by dragging the table up or down. New: improved gizmo for the horizontal and vertical section cut tool at the tabletop ...